Family First
You come to work to better your own life and your family's life. We know that, we respect that and we encourage that. So if it's a choice between work and your family, it's always family first.
Collaborative
Every member of our team, from every department and in every role works together. No idea is a bad idea and we encourage everybody to have an opinion and share them with the whole team.
Relaxed
We don't crack whips or make unreasonable demands. You should only work for the hours you're paid for, not a minute more. We respect you're a grown-up and we'll always treat you that way.
Flexible
Like any business, we do have set working hours, but we're still flexible around those times. As long as the job gets done, the times and location you work are not as important.
Creative
We're constantly looking for new ideas to solve common problems within online Product Sales. From simple solutions to grand master plans, we love being creative.
Nice
When we're faced with a choice between being right or being nice we always choose nice and this translates into a really nice PLACE to work. No dickheads need apply, ever

Employee Benefits

  • 28 days annual leave plus bank holidays
  • Birthday off work
  • Early finish Fridays (3pm)
  • Employee Assistance Programme
  • Health Care Cover through Medicash
  • Free parking onsite and nearby
  • Enhanced leave up to 100% of pay for sickness, paternity and maternity
  • NEST Pension Scheme
  • Flexible Working
  • Qualified Mental Health First Aiders
  • Our office dogs … Fergie, Ruby and Otto can’t wait to meet you

Staff Survey - January 2024

  • 92% of employees would recommend a friend to work here
  • 92% of employees would still like to be here in 2 years
  • 92% of employees feel supported by management
  • 96% of employees feel they can provide feedback to management
  • 96% of employees feel they receive regular constructive feedback
  • 96% of employees understand how their performance is measured

Employee Feedback

'Great product, great community feel, relaxed and friendly atmosphere'
'I love working for Shoptimised and feel privileged that I'm part of such a brilliant company and I'm truly excited to see what the future holds for us all.'
'It's a great place to work. The general feel/vibe of the office is really good. I feel like good work is acknowledged and valued, and I really appreciate the monthly performance reviews which has a clear outline on how to improve, and also secure extra pay.' 'The management/team leaders are all very knowledgeable and approachable which makes a great work environment. There is clearly a solid structure to the company in terms of staff members, and it's great that they have all been promoted internally, which shows that there is definitely room for progression within the business.'
'I love coming to work and know that i can work and feel valued and supported and make a real difference in my role.'

Current Openings

If you’d like to speak with our Recruitment Manager Amy directly about any of our current or upcoming vacancies, please contact her directly via:

Email: amy@shoptimised.com

Direct Dial: 0191 249 6338

 

Or contact our Office Administrator Trevor via email: trevor@shoptimised.com 

 

We appreciate your interest in working with Shoptimised and always look forward to hearing from people looking to work with us.

SME Sales Manager

Contract: Full Time

Location: Wallsend
Salary: £40,000 Basic

Job Description

Are you an experienced manager ready to take ownership of a growing sales team? Do you thrive in fast-paced, high-performance environments and know how to get the best out of people?

 

We are an award-winning Ecommerce software company seeking a results-driven Sales Manager to lead our SME-focused Business Development team. This role is all about managing people, driving performance, and delivering results through your team.

 

As part of our Management Team you’ll play a pivotal role in shaping the future of our sales operations, coaching and developing a small team of BDMs, and helping them exceed their targets through structured support, clear processes, and motivational leadership.

 

We’re looking for someone who brings strong management experience and knows how to build, coach, and scale successful sales teams.

 

Key Responsibilities

 

  • Lead and manage a team of Business Development Managers (BDMs) focused on SME client acquisition

  • Set clear goals, monitor performance, and hold regular 1:1s and team meetings.

  • Drive accountability, motivation, and high standards across the team.

  • Provide hands-on coaching and guidance to help your team improve their skills and close more deals.

  • Monitor team KPIs and maintain accurate reports on activity, pipeline, and performance.

  • Provide regular updates and insights to senior leadership.

  • Help streamline sales processes and improve the tools and resources the team uses.

  • Any other relevant duties as requested which may support the team or wider business

 

Skills & Experience

We want someone who thrives in a results-driven environment and knows how to bring out the best in others.

Successful candidates will have:

  • Proven experience managing a team in a fast-paced sales or business development environment.

  • Strong leadership and coaching skills – able to inspire, challenge, and support.

  • Excellent organisational and communication abilities.

  • A commercial mindset with a focus on performance and growth.

  • Confidence in using CRM systems and reporting tools.


It would be a bonus if you also have:

  • Experience in Ecommerce, SaaS, digital marketing or technology companies.

A background working with retail sector clients.

Benefits

Our friendly and approachable team are based in the Cobalt Business Park which has free parking onsite. Most of our team work full-time and our core business hours are 8am to 4pm Monday to Thursday with an early finish on Fridays.

 

We pride ourselves on the family-first culture we have built and enjoy regular office fun days, bi-annual parties and awards and a very generous holiday allowance which grants staff 37 days of annual leave per year. Wellbeing is important to us which is why we have invested in a healthcare cash plan via Medicash for all staff alongside paid sick leave and enhanced maternity and paternity pay. 

 

If you're ready to build and manage a successful sales team in a dynamic and growing tech company, we’d love to hear from you. Apply today and join the Shoptimised journey

Mindful Employer
Living Wage Employer
Disability Confident Employer