Careers

We are an award-winning Ecommerce software company looking to grow our HR team to support our expanding business. We are offering an exciting opportunity for an Apprentice to join us and develop core business and administrative skills while working towards a recognised administration apprenticeship qualification.

In this role, you will provide administrative and operational support to our business helping to ensure the smooth day-to-day running of HR and people-related activities across the business. This role will give you hands-on experience in HR administration, recruitment coordination, record-keeping, and compliance, alongside structured learning and on-the-job training.

You will also support wider business administration activities where required making this a great opportunity to gain broad business experience in a fast-paced, growing organisation.

• Assist with recruitment administration, including posting job adverts and managing applications

• Maintain accurate recruitment records and reporting data

• Maintain and update employee records, ensuring accuracy and confidentiality

• Maintain HR systems and databases, ensuring data integrity

• Support HR projects, initiatives, and policy updates

• Identify opportunities to improve administrative processes and efficiency

• Support the team with any other tasks appropriate to the role as needed

• Support compliance with data protection legislation

• Support the drafting, documentation, and maintenance of policies, processes, and procedures

This role is suitable for someone looking to start a career in administration with a progression into HR, with full training provided.

• A strong interest in business administration and people operations

• Good organisational skills and attention to detail

• Willingness to learn and develop new skills

• Ability to manage workload and prioritise tasks

• Professional approach and understanding of confidentiality

Desirable:

• Some administrative, customer service, or office-based experience

• Interest in progressing into HR or People roles in the future

• Experience working in a fast-paced environment

We are an award-winning Ecommerce software company looking to build a new team of Business Development Executives to join our growing business, in an office-based role at the Cobalt Business Park in Newcastle upon Tyne. 

As a Business Development Executive you’ll be prospecting clients within our core target market building your own pipeline of business and making calls to potential clients matching our service to their needs and delivering new and ongoing Shoptimised subscriptions. You will be passionate about delivering results and will be confident picking up the phone and acting as the voice of our business for our future customers. You will be proactive in working towards achievable targets and will be confident, with strong organisational and communication skills. 

This is an exciting role, in a small newly established and close knit team reporting to our Sales Manager Zach. The role has great progression prospects and you will receive full training, coaching, and support.

• Support monthly and quarterly new business targets

• Achieve agreed KPI’s to develop personal and company sales pipeline

• Identify, assess and pursue new business opportunities via multiple sales channels

• Establish new business relationships through contact via telephone, email, and direct mail to both cold and warm leads.

• Build up a database of suitable leads, potential new business contacts, and utilising our bespoke CRM and Prospecting software.

Successful candidates will have:

• Proven experience in a high volume sales environment

• Track record of meeting or exceeding KPI’s and targets

• Competitive Salary: £28,000 basic

• Commission Scheme: OTE year one estimated £35,000

• Professional Development: Access to ongoing training and career development opportunities, we have invested a lot this year into creating bespoke internal learning pathways.

• Work/life Balance: Finish at 4pm Monday to Thursday & 3pm on Fridays, generous holiday entitlement of 37 days per year which includes time off over Xmas, all bank holidays and a day off for your birthday

• Healthcare Cover: All employees are enrolled with Medicash which provides cashback for all your healthcare basics and access to an employee assistance programme

• Fun Culture We have regular in office fun days often featuring food, biannual awards and team parties as well as an employee of the month initiative.  

If you’re looking for a role that offers both personal and professional growth, and you want to make an impact in a fast-paced yet fun environment, we’d love to hear from you! 

Apply today to join the Shoptimised team and grow your career!

As a Business Sales Representative, you will play a pivotal role in driving our growth by identifying and engaging with potential clients in our target market.

You’ll build and manage a personal pipeline, proactively matching our services to client needs and converting opportunities into ongoing Shoptimised subscriptions. 

Acting as the voice of our business, you’ll confidently communicate with prospective customers and work towards realistic targets with enthusiasm and determination.

Your strong organisational and communication skills, combined with a results-driven mindset, will ensure success in this role.

 Achieve monthly and quarterly new business targets, driving individual and team success.

● Support the company’s strategic growth by identifying and actively pursuing new opportunities.

● Consistently meet KPIs to develop robust personal and company sales pipelines.

● Leverage multiple sales channels to proactively source and engage potential clients.

● Build and maintain strong relationships with new business prospects through calls, emails, and direct outreach to both cold and warm leads.

● Qualify inbound inquiries and guide warm leads through the sales process to conversion.

● Deliver impactful new business pitches and conduct engaging online sales presentations.

● Maintain a well-organised database of potential clients and leads using our CRM and prospecting tools.

Our friendly and approachable team are based in the Cobalt Business Park which has free parking onsite.Most of our team work full-time and our core business hours are 8am to 4pm Monday to Thursday with an early finish on Fridays.

We pride ourselves on the family-first culture we have built and alongside a fair base salary and highly competitive commission scheme (details of which can be discussed at interview stage) we enjoy regular office fun days, bi-annual parties and awards and a very generous holiday allowance which grants staff 37 days of annual leave per year.

Wellbeing is important to us which is why we have invested in a healthcare cash plan via Medicash for all staff alongside paid sick leave and enhanced maternity and paternity pay.

We are also committed to staff development and progression and have exciting plans for a new internal learning programme to be rolled out this year.

Full Stack Developer

We are looking for a capable Mid Level Laravel Full Stack Developer to join our development team and contribute to the ongoing evolution of the Shoptimised platform.

This role is ideal for someone who is confident delivering features independently but still wants to grow their architectural understanding and work alongside more senior developers

● Build and maintain features using Laravel and PHP 8.

● Contribute to service extraction work under guidance from senior team members.

● Work with queues, background jobs, and third party integrations.

● Write PHPUnit tests for new features and refactored code.

● Collaborate with QA and Product to deliver well scoped features.

● Contribute to frontend components using Blade, Livewire, and Tailwind.

● Participate in code reviews and team discussions.

● Strong commercial experience with modern PHP (8.2+) and Laravel (10 or later), with a focus on building robust, maintainable systems.

● Strong experience designing and operating microservices in production.

● Solid experience with MySQL, Redis, and queue based systems.

● Exposure to queues, Redis, and Docker based workflows.

● Willingness to learn service oriented architecture concepts.

● A collaborative mindset and strong communication skills.

We are always open to hearing from Laravel developers at different stages of their careers who are interested in joining Shoptimised.

If you enjoy working with Laravel, PHP, and modern tooling, and want to be part of a collaborative, product focused team, we would be happy to hear from you

● Building and maintaining Laravel based features and services.

● Improving reliability, performance, and code quality.

● Working with background jobs, integrations, and APIs.

● Contributing to frontend components where appropriate.

● Collaborating with QA, Product, and Design

● Practical experience with Laravel, PHP, MySQL and TALL stack.

● A desire to write clean, maintainable code.

● Willingness to learn and take ownership over time.

● Strong communication and teamwork.

Senior Developer

We are looking for an experienced and hands on Senior Laravel Full Stack Developer to join Shoptimised and play a key role in evolving our platform as we
move from a monolithic architecture towards a service oriented design.

This role is suited to someone who is comfortable working independently, contributing architectural ideas, and taking ownership of large, loosely defined
pieces of work.

You will work closely with the CTO and Lead Developer, influencing technical direction while remaining deeply involved in delivery.

● Design and deliver production ready Laravel based services as part of an evolving microservice architecture.

● Lead service extraction from the existing monolith, contributing ideas and approaches while collaborating on final decisions.

● Take ownership of complex features from concept through to deployment with minimal supervision.

● Identify, document, and reduce technical debt across the codebase.

● Implement and improve background processing, queues, and asynchronous workflows.

● Build observability into everything you deliver, including logging, metrics, and operational visibility.

● Improve test coverage by introducing PHPUnit tests for new features and refactored code.

● Collaborate closely with QA, Product, and DevOps to ensure reliable and predictable releases.

● Contribute across the stack when needed, including Livewire and Blade based frontend work.

● Mentor and support other developers through code reviews and day to day collaboration.

● Stay current with the Laravel ecosystem and apply relevant improvements pragmatically.

● Strong commercial experience with modern PHP (8.2+) and Laravel (10 or later), with a focus on building robust, maintainable systems.

● Strong experience designing and operating microservices in production.

● Solid experience with MySQL, Redis, and queue based systems.

● Comfortable working in Docker based development environments.

● Strong sense of ownership, autonomy, and responsibility.

● A natural focus on observability, reliability, and operational control.

● Clear communicator who values collaboration and cultural fit.

Are you an experienced manager ready to take ownership of a growing sales team? Do you thrive in fast-paced, high-performance environments and know how to get the best out of people?

We are an award-winning Ecommerce software company seeking a results-driven Sales Manager to lead our SME-focused Business Development team. This role is all about managing people, driving performance, and delivering results through your team.

As part of our Management Team you’ll play a pivotal role in shaping the future of our sales operations, coaching and developing a small team of BDMs, and helping them exceed their targets through structured support, clear processes, and motivational leadership.

We’re looking for someone who brings strong management experience and knows how to build, coach, and scale successful sales teams.

• Lead and manage a team of Business Development Managers (BDMs) focused on SME client acquisition

• Set clear goals, monitor performance, and hold regular 1:1s and team meetings.

• Drive accountability, motivation, and high standards across the team.

• Provide hands-on coaching and guidance to help your team improve their skills and close more deals.

• Monitor team KPIs and maintain accurate reports on activity, pipeline, and performance.

• Provide regular updates and insights to senior leadership.

• Help streamline sales processes and improve the tools and resources the team uses.

• Any other relevant duties as requested which may support the team or wider business
  
  

We want someone who thrives in a results-driven environment and knows how to bring out the best in others.

Successful candidates will have:

• Proven experience managing a team in a fast-paced sales or business development environment.
  
  

• Strong leadership and coaching skills – able to inspire, challenge, and support.
  
  

• Excellent organisational and communication abilities.
  
  

• A commercial mindset with a focus on performance and growth.
  
  

• Confidence in using CRM systems and reporting tools.
  
  
  

It would be a bonus if you also have:

• Experience in Ecommerce, SaaS, digital marketing or technology companies.
  
  

A background working with retail sector clients.

Our friendly and approachable team are based in the Cobalt Business Park which has free parking onsite. Most of our team work full-time and our core business hours are 8am to 4pm Monday to Thursday with an early finish on Fridays.

We pride ourselves on the family-first culture we have built and enjoy regular office fun days, bi-annual parties and awards and a very generous holiday allowance which grants staff 37 days of annual leave per year. Wellbeing is important to us which is why we have invested in a healthcare cash plan via Medicash for all staff alongside paid sick leave and enhanced maternity and paternity pay. 

If you're ready to build and manage a successful sales team in a dynamic and growing tech company, we’d love to hear from you. Apply today and join the Shoptimised journey

Please note: Our office is closed until 2nd January. All applications will be reviewed once we reopen. Thank you for your patience