From onboarding via a screen share, to catching up with our Success team over the phone, to opening a ticket directly with your account manager, we’ve got you covered.
Whether it's a quick fix or a bigger question, we're here to help. No bots, no ticket black holes, no waiting around. Just friendly, knowledgeable support from people who actually care about your success.
Skip the generic help desk queue and repetitive chatbots. Our internal ticketing system connects you directly with our UK office team providing you with detailed, actionable solutions fast.
Shoptimised was born out of a real frustration with slow, opaque tools. Since 2018, we've grown to support over 1,000 brands across 15 countries, and we're just getting started. Come and meet the team.
